Travel Insurance

nib understands the importance of helping people access insurance products and services suitable for every travel adventure; from planning and experiencing, to returning home safely.

You can choose the plan that you think best suits the kind of holiday you’re taking and the level of cover you need – from basic cover through to comprehensive, multi-trip, domestic and international plans.

Cover when you need it

nib can provide cover for many things that could go wrong when you travel, including:

• Having your trip or flights cancelled
• Accidental lost luggage or having it stolen
• Suffering a medical or dental emergency overseas
• Getting sick or injured overseas, even when playing amateur sports, and more

nib travel insurance also includes automatic cover for a range of existing medical conditions and the ability to apply to cover some other conditions for an additional premium (which may be significant) and increased excess.

Online medical screenings

If you have an existing medical condition that is not automatically covered by your plan, you may be able to apply to have it covered for an additional premium (which may be significant) and increased excess.

You’ll be asked to complete a medical screening which can be done quickly and easily online, in-store with your partner or over the phone with a member of our helpful nib customer service team.

24/7 Emergency medical support

NIB’s 24/7 Emergency Assistance team provides emergency assistance for customers worldwide. Their experienced insurance specialists can be contacted by telephone 24 hours a day, 7 days a week to help you in the event of an emergency and liaise on your behalf with their in-house medical team.

Phone: 1300 555 019 (within Australia)
Phone: +61 3 8523 2800 (outside of Australia)
Email: travelassist@nib.com.au

Claim online from anywhere

If you ever need to make a claim, you can do it online anywhere, anytime. NIB will work to assess it as quickly as possible.

Phone: 1300 353 176 (within Australia)
Phone: +61 2 7202 0508 (outside of Australia)
Email: travelclaims@nib.com.au